Legal
Refund policy.
Last updated October 8, 2026. This policy applies to Bussco Strategic Workspace subscriptions sold by Bussco through our reseller and Merchant of Record, Paddle.com.
14-day money-back guarantee
If you are not satisfied with your purchase, you can request a full refund within 14 days of your order date. This applies to first purchases, renewals, and added seats, monthly or annual.
How to request a refund
Refunds are processed by Paddle. Visit paddle.net and look up your order, or reply to your Paddle receipt email. You can also email hello@bussco.com and we will help you start the request.
After a refund
Once a subscription payment is refunded, paid access for that period ends. Canceling without a refund keeps access until the end of the paid period. More detail is in Paddle's refund policy at https://www.paddle.com/legal/refund-policy.
Consulting engagements
Refunds for consulting engagements and programs are set out in the written agreement for each one.