Legal
Refund policy.
Last updated October 19, 2026. This policy applies to Bussco Workspace subscriptions sold by My Groms LLC (doing business as Bussco) through our reseller and Merchant of Record, Paddle.com.
14-day money-back guarantee
If you are not satisfied with your purchase, you can request a full refund within 14 days of your order date. This applies to first purchases, renewals, and added seats, monthly or annual.
How to request a refund
Refunds are processed by Paddle. Visit paddle.net and look up your order, or reply to your Paddle receipt email. You can also email hello@bussco.com and we will help you start the request.
After a refund
Once a subscription payment is refunded, paid access for that period ends. Canceling without a refund keeps access until the end of the paid period. More detail is in Paddle's refund policy at https://www.paddle.com/legal/refund-policy.
Consulting engagements
Refunds for consulting engagements and programs are set out in the written agreement for each one.