Legal
Terms and conditions.
Last updated October 16, 2026. These terms are an agreement between you and Bussco ("Bussco", "we"), the seller that operates this site and the Bussco Workspace. They cover this website, free resources, the Checkup, comments, bookings, event registration, and Workspace subscriptions. Consulting engagements are governed by the written agreement we sign with you, and where that agreement differs from this page, the agreement wins.
Agreeing to these terms
By using bussco.com you accept these terms. If you do not accept them, please do not use the site. If you are using it on behalf of a company, you confirm you are allowed to accept these terms for that company.
Using the site
You are welcome to read what we publish, share it with attribution, and apply it inside your own business. Please do not resell our materials, present them as your own, republish full articles without permission, scrape the site at a scale that affects other readers, or attempt to access parts of the site that are not public.
Free resources and tools
Worksheets, frameworks, downloads, and the Bussco Checkup are provided as they are. They are instruments for thinking, not professional advice about your specific situation, and they do not create an advisory relationship. The Checkup gives you a starting point based on the answers you give it. It is not a valuation, an audit, or a guarantee of any outcome. What you get out of any of it depends on how you apply it.
Comments and anything you post
You keep ownership of what you write, and you give us permission to publish it on the site alongside the article you posted it on. Comments are moderated and we may edit, decline, or remove anything that is abusive, misleading, promotional, or unlawful, without owing an explanation. Do not post confidential information about your company or anyone else's.
Bookings and events
A time you select is held for you when you submit the request and is confirmed by email. Slots are limited and are allocated in the order requests arrive. If you need to move or cancel, tell us as far ahead as you can and we will accommodate you where the calendar allows. If we have to reschedule, we will offer you the next available time or, for a paid session, a refund. Free events may be recorded, and we will say so before the session begins.
Workspace subscriptions
The Bussco Strategic Workspace is a subscription software service you purchase directly online, without a separate signed agreement. It is offered on monthly or annual plans, plus optional additional seats, at the prices shown on the pricing page. Subscriptions renew automatically at the end of each billing period until you cancel; cancellation takes effect at the end of the paid period and you keep access until then. Plan or seat changes apply immediately with a prorated charge. We grant you a limited, non-exclusive, non-transferable right to use the Workspace within your plan. Payment, billing, tax, cancellation and refund mechanics are also governed by Paddle's Buyer Terms (https://www.paddle.com/legal/checkout-buyer-terms) and our Refund Policy.
Our reseller
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Third-party connected services
Connections to services such as Meta, HubSpot and Stripe are optional and subject to each provider's terms and availability. You may connect only accounts and business assets you are authorized to manage, and you are responsible for choosing the permissions you grant. Facebook Login for Business authorizes access to your own business's Facebook Pages and linked professional Instagram accounts; it is not a way to sign in to Bussco. Meta access is used to retrieve authorized business information, not to publish posts or manage ads. Availability, completeness and accuracy of external data are not guaranteed. Imported summaries require human review before saving as evidence; they do not automatically change confirmed Business Brain facts. ALEX may analyze relevant saved evidence when you use it, as described in our Privacy Policy. You may disconnect a service in Connections or revoke authorization with the provider. Disconnecting stops new retrievals through that connection but does not remove previously saved Workspace records; our Privacy Policy explains deletion controls and requests.
Suspension and termination
We may suspend or terminate access to your account or the Workspace for material breach of these terms, non-payment, security or fraud risk, or repeated or serious violations of our usage rules. You are responsible for keeping your login credentials confidential and for activity under your account.
Paid engagements and programs
Fees, scope, deliverables, schedule, payment terms, cancellation, and refunds for consulting engagements and programs are set out in the agreement for each one. Engagement pricing shown on this site is indicative and is not an offer. An engagement begins when both sides sign.
Confidentiality
What you share with us during an inquiry, a call, or an engagement stays between us. We do not name clients or share their numbers publicly without written permission. Where an engagement calls for it, we are happy to sign your confidentiality agreement.
Intellectual property
The Bussco name, the site design, the frameworks, and the written material on this site belong to Bussco. Work produced specifically for you during a paid engagement is addressed in that engagement's agreement, which typically gives you full use of the deliverables while Bussco retains its underlying methods and templates.
Model-assisted outputs are advisory
Some Workspace features use large language models (LLMs) to analyze your business data at scale and produce drafts, proposals and synthesis. These outputs are advisory instruments, not professional advice or final decisions. People on your team review, edit and explicitly accept anything that becomes part of your business records, and responsibility for business decisions always remains with you.
No guarantee of results
We give you our honest read and our best work. We do not promise revenue, growth, funding, or any other business outcome, because those depend on decisions and conditions outside our control. Any examples or figures on this site describe past situations and are not a forecast for yours.
Liability
Bussco is not liable for business decisions made on the basis of published material, free resources, or Checkup results. To the extent the law allows, we exclude liability for indirect or consequential loss, including lost profits or lost opportunity. For paid work, our liability is defined by the agreement covering that work. Nothing here limits liability that cannot lawfully be limited.
Availability of the site
We aim to keep the site up and accurate, but we may change, pause, or remove content and features at any time, and we do not promise uninterrupted access. Links to other websites are provided for convenience and we are not responsible for what is on them.
Privacy
How we handle the information you give us is described in our privacy policy, which forms part of these terms.
Governing law and changes
These terms are governed by the laws of the State of New York, and the courts of New York have jurisdiction over any dispute, without affecting rights you have under the mandatory consumer law of the country you live in. We may update these terms as the business changes, and the current version always lives on this page with the date it took effect.
Need the detail?
If you are reviewing terms ahead of an engagement, ask and we will send the full agreement before anything is signed.